Every iPhone with MagSafe mounts directly to the magnetic head. No clamping, no adjusting.

Android phones and older iPhones work too. Your order includes adhesive magnetic plates. Stick one on the back of your phone or case, and it locks on just as firmly.

With a MagSafe case, yes. With a thin non-MagSafe case, usually yes, but the pull is weaker.

With a thick or rugged case, the magnet has too much material to grip through. Stick a magnetic plate on the outside of the case and the problem is solved.

That is the whole point of the magnetic lock. Customers filming full-speed swings with an iPhone Pro Max report no slipping and no drooping mid-session.

Two things help: mount the phone before you extend the shaft, and make sure the base is planted on firm ground.

The stand is built around a phone. If your action camera has a magnetic mount or you add a magnetic plate to it, it will hold fine, since these cameras are lighter than a phone.

Tablets are a different story. An iPad is far heavier than the head is designed for and we do not recommend it.

No. The magnets do not wear out with use. If the grip ever feels weaker, it is almost always dirt or grass on the contact surface. Wipe both sides clean and the hold comes back.

About 10 seconds. Plant the base, pull the shaft to the height you want, snap your phone on, hit record. There are no screws or clamps to fiddle with.

Both bases are in the box. Use the ground spike for grass, rough and tee boxes, and screw on the tripod base for driving range mats, cart paths, indoor bays and simulator setups.

One tip from our customers: on slippery or hard surfaces, make sure the tripod legs sit completely flat rather than at an angle.

The two that matter for swing analysis: down-the-line and face-on. The head rotates and the shaft extends, so you can get the camera to chest or hip height, which is where most coaching apps want it.

On grass, the ground spike handles slopes and normal wind without trouble. On hard surfaces with the tripod base, keep the shaft lower in strong wind so there is less leverage on the base.

Yes, and plenty of customers do. Use the tripod base and it works in simulator bays and indoor studios, including as a second camera angle alongside a launch monitor.

It collapses down and comes with a carry bag. It lives in a golf bag pocket, a car boot or a suitcase without taking up meaningful space, so it travels with you instead of staying at home.

Yes. It was designed for golf, but customers use it for tennis, gym sessions, coaching and general content filming. Anywhere you need a phone to stand still outdoors, it does the job.

It handles a wet round and damp grass. Dry it off before packing it away, the same as you would with a club, and it will last a lot longer.

The Golfimprove Stand with its magnetic head, the ground spike base, the tripod base, adhesive magnetic plates for non-MagSafe phones, and a carry bag. Every order also includes our free gift bundle.

That email means your order has left our warehouse and is waiting for the carrier to scan it in. The tracking link follows once that scan happens, usually within 1 to 2 business days.

If it has been longer than 3 business days since that email and you still have nothing, email us your order number. We will chase the carrier and come back to you with a real answer, not a holding message.

Orders are processed within 1 to 2 business days. After that, delivery takes 2-5 business days within Europe and 5-10 business days for the rest of the world.

Your exact estimate is shown at checkout and repeated in your confirmation email.

Almost never. Tracking usually goes quiet during the handover between carriers or while a parcel clears customs, and it can sit still for several days before it updates in one jump.

If nothing has changed for more than 7 days, contact us with your order number and we will open an investigation with the carrier.

We ship worldwide, including the US, UK, Canada, Australia, Ireland and across the EU. If your country is not selectable at checkout, message us and we will check whether we can arrange it.

Your shipping cost is shown at checkout before you pay, based on your delivery country. No charges appear afterwards.

Within the EU, no. Outside the EU, import duties and local taxes are set by your own country and are the buyer's responsibility. Anything owed is collected by the carrier on delivery, not by us.

Send us your order number and photos of both the packaging and the item. We sort it with a replacement or a refund. You do not need to argue your case with us.

If it has not shipped yet, yes. Message us as fast as you can with your order number, because we pack quickly.

Once it is with the carrier we cannot pull it back, but you still have your 14-day withdrawal right and our 100-day return policy.

Before it ships, yes. Contact us immediately with your order number and the correct address. Once the parcel is in transit the address is locked in the carrier's system.

You get 100 days to decide, on top of the 14-day statutory withdrawal right you have under EU consumer law. Take it to the range, use it for a few sessions, and if it is not for you, send it back. Full terms are in our refund policy.

Message us with your order number and we send you the return instructions and address. Pack it securely and keep your proof of shipment until the refund lands.

It helps, but it is not a dealbreaker. What matters is that everything is included and that the stand arrives back undamaged, so pack it well.

Yes. That is exactly what the 100-day policy is for. Check the refund policy for the conditions that apply.

Once your return is approved, we refund within 14 days at the latest, to the payment method you used. We may wait until the product is back with us or you have shown proof of return, whichever comes first.

For a change-of-mind return, the customer covers return shipping unless we say otherwise. If the item is defective, damaged or simply the wrong one, that is on us and we arrange it.

Yes. Contact us with the order number or the email address used for the purchase and we will sort out the return with whoever is holding it.

Contact us with your order number and a photo or short video of the problem. Under the legal guarantee you are entitled to a product that does what you can reasonably expect, which means repair, replacement or a refund.

Major debit and credit cards, digital wallets like Apple Pay and PayPal, plus local options depending on your country. Everything available to you is shown at checkout.

If Klarna is available in your country it appears as an option at checkout. If you do not see it, it is not available for that order.

Yes. Payment runs through Shopify's secure checkout and we never see or store your card details. We will never ask you to pay outside the official checkout.

No. Checking out as a guest works fine. An account just makes it easier to find your order and tracking later.

Check your spam and promotions folders first, since that is where it ends up nine times out of ten. Still nothing? Send us the name and email you ordered with and we will confirm it manually.

Your order confirmation email works as your receipt. Need a proper invoice, VAT number included? Ask us and we will send one.

Yes. Your purchase is covered by your statutory legal guarantee, which means the product must do what you can reasonably expect from it. Any commercial warranty we offer sits on top of that and never limits your legal rights.

For EU consumers, at least 2 years from delivery, without prejudice to stronger rights under your local law. In the Netherlands the rule is that a product must last as long as you may reasonably expect for that type of item.

Faults and defects that mean the stand does not perform as it should under normal use. It does not cover damage from misuse, accidents, modifications, or wear beyond what is reasonable.

Your statutory rights follow the consumer rules that applied to your purchase. If you ordered as an EU consumer, your EU rights travel with you. Using it abroad and need help? Contact us and we will support you.

Send us your order number, a short description and a photo or video. We assess it and come back with the next step, whether that is a repair, a replacement part or a replacement stand.

Through our contact page. Add your order number if your question is about an existing purchase and you will get a straight answer in one reply instead of three.

Within one business day in almost every case. We are a small team of golfers, not a call centre, so you get a real person rather than an automated loop.

We do. If you make golf content on TikTok or Instagram, message us through the contact page with your handle and we will take a look.

Tell us first so we get a fair chance to fix it. If we cannot reach a solution together, you may be able to bring the dispute to a relevant body such as the Geschillencommissie, where applicable to your case.

Note that the EU Online Dispute Resolution platform was discontinued on 20 July 2025, so complaints can no longer be submitted there.